Our Values

BCA National credits its 6 core values for its award winning training and reputation as a respected Registered Training Organization of quality and innovation.


  • Creative, respectful relationships are the platform for our learning.
  • In practice: We build effective, mutually rewarding relationships with clients, students, other providers, and government.
  • Client relationships are developed around honest exchange and commitment to shared goals.


  • Learning must link to achievement and contribution.
  • Training must challenge the individual, and thus build confidence.
  • In practice: We will be courageous when exploring possibilities – learning from experience is a reward.

Creating Value

  • Learning creates employment opportunity for people and groups.
  • Current industry knowledge is an essential and vital resource.
  • In practice: We ensure every client, corporation or individual leaves BCA National feeling they have gained from the experience.
  • We strive to be experts in our field.

Leadership & Learning

  • Lead by action - BCA National has to set training benchmarks, not just follow others.
  • There is no substitute for working hard to get things right the first time.
  • In practice: We do the hard work and make every product, every presentation, first class. 


  • Say it as it is but always with respect.
  • In practice: We name problems and accept them, then find solutions with those involved.


  • Creating a future for our planet with an environmental commitment and embracing social responsibility.
  • In practice: We apply an environmental awareness to decision-making, recycling and using environmentally aware practices in our offices and training rooms. We seek opportunities to support the communities in which we have a presence