Our Staff

Bachelor of Science (Hons)
in Psychology

Certificate IV
in Training & Assessment

Nicola Lloyd - Senior Training Coordinator

Nicola has been with us for over 24 months following her previous role at the Partnership for Child Development at the Imperial College London. She has a diverse background with over 8 years of project management experience in not-for-profit organisations, including 2 years supporting cancer research and 4 years supporting education and health programs.

Nicola has a great passion for the empowerment education can bring and strives to have a positive impact in all her work. She has volunteered at a mental health and homeless drop-in centre over a 14-month period as well as supported many charity sporting events both as a participant and through fundraising.

At BCA National, Nicola oversees the NSW and QLD training teams in the role of senior Training Coordinator. Her professional yet friendly and personable nature helps her to quickly develop positive relationships with students and colleagues alike.


Bachelor of Business (Accounting)

Graduate Diploma of Vocational Education & Training

Diploma of Disability Work

Certificate IV in Training & Assessment

John Seeds - Quality & Trainer Engagement Manager; Trainer and Assessor

John has extensive experience in the community services sector, having participated in the development and facilitation of several rounds of training with indigenous communities and supporting workers for FACS and Family & Community Services NSW: Ageing, Disability & Home Care.

Previously a manager at Pegasus Group, John’s experience includes developing, presenting and assessing numerous units across disability, children’s services and other community service qualifications.

His in-depth understanding of the disability services sector is based on over 13 years of experience in various positions with The Spastic Centre of NSW as a residential support worker, community support worker, transition key-worker, accommodation site manager and supported employment manager.

With his wide-ranging knowledge and personal experience, John has been one of BCA National’s lead trainers since 2010 and took on the role of Quality & Trainer Engagement Manager in 2013.


Certificate IV
in Business Administration

Certificate IV
in Business (Frontline Management)

Certificate IV
in Business

Certificate IV
in Training & Assessment

Leona Oliver - Project Coordinator, IRSDT & ATSI Programs

Leona is of both Aboriginal (Kuku Yalanji) and Torres Strait Islander (Ugar ‘Stephen’ Island) descent from northern Queensland.

She has been with BCA National since 2012 in a role that involves extensive mentoring of Aboriginal and Torres Strait Islander students in our Indigenous Remote Service Delivery Traineeship (IRSDT) Program, a 5-year project funded by the Department of Social Services.

Leona has worked in a variety of administration, student support and JSA roles since 2000. These include Student Support Officer at the Badanami Centre for Indigenous Education at the University of Western Sydney, as well as at Yooroang Garang (School for Indigenous Health Studies, University of Sydney), and an acting position, as the Indigenous Employment Coordinator (University of Sydney).

Leona has worked for the Aboriginal Employment Strategy where she was responsible for the recruitment, placement and support of young, school-based Aboriginal trainees, with Qantas as her main client.


Bachelor of Social Science
(Retail & Services Management)

Associated Diploma
of Fashion Buying & Product Planning

Laura O'Leary - Training Coordinator

A member of BCA National’s Learning Support team for close to two years, Laura has worked with a number of students throughout her time at BCA, across NSW and QLD. She now works with students studying via our blended model though our e-Learning platform.

She has a passion for seeing students achieve their goals. People decide to study with BCA for a variety of different reasons, but they have one common goal; to gain their qualification. Laura finds it inspiring when people take that step towards their education and loves helping people on their learning journey. She has seen many students dedicate their time and put in the hard work in order to achieve their goal; it is one of the main things that inspires her to come to work.

Originally from Ireland where she gained her honours business degree specialising in Retail and Services Management, she previously worked in human resources and in Learning and Development before she started with BCA.

She is here to support her students, whether they need more information on their course, guidance at their workshops or just for a chat on the phone to see how they are getting on with studies. She wants her students to know she is here for them and that they should never hesitate to pick up the phone and call or email her.


Certificate IV
in Human Resources

Certificate IV
in Frontline Management

Certificate IV
in Workplace Health & Safety

Certificate IV
in Training & Assessment

Naomi Gunston - Senior Training Coordinator

Naomi Gunston originally joined our Darwin team as a Training Coordinator in charge of coordinating our Western Australian programs. Soon after Naomi was promoted to Senior Training Coordinator, focusing on supporting the NT / WA Training Coordinator team along with managing courses in WA and NT.

Naomi is passionate about her job and supports her fellow collages to ensure that they are successful. With a recruitment background Naomi enjoys meeting new students and hearing about their training and development stories. Naomi is a creative and enjoys being involved in marketing and branding decisions for the NT/WA office.

Naomi looks forward to developing her team to be outstanding coordinators. Her professional yet personable nature helps her to quickly develop positive relationships with students and colleagues alike.


Bachelor of
Tourism Studies

in Planning and Development

Rachel Wilson - Training Coordinator

Rachel brings a wealth of experience in training and student support, with over 8 years in education institutions across 4 continents. This includes 3 years teaching English as a second language in Asia and her previous position directly supporting adult learners at a training college in her native Canada.

Rachel is passionate about travel and learning about other cultures. After four years in Asia, she returned to her Native Canada where she facilitated TESOL (Teaching English to Speakers of Other Languages) training, during which her main role was to counsel potential, current and past students on completing the various modules of the course and subsequently in their adventures in seeking and obtaining overseas teaching positions. She excelled at it because of the knowledge she had gained in her four years living and travelling throughout Asia, as well as continued research on the industry demands.

She assisted students in writing and perfecting their international teaching resumes and cover letters, showing them the best places to find jobs, prepping them for interviews, reviewing their applications and contracts, and advising them on visas and the overall process of moving abroad. She has brought elements of all the things she learned in her previous varied roles to her present role at BCA National.


Bachelor of

Tiara Choi - Recruitment and Admissions Coordinator

Tiara was born and raised in South Korea. She has worked across various industries including government trade & investment agencies, education, real estate, and pharmaceutical HR consulting. She has also lived in many countries including USA, China, and New Zealand. 

She came to Australia under a skilled employer sponsorship visa (457) after successfully completed her B.A and internships at World Trade Center and Korea Trade Center in USA.

She has worked for Cornell Education Group in Australia & New Zealand focusing on her career in international marketing and business development. After 9 years working for Cornell, she stepped out of her comfort zone, crossing over to the real estate industry by joining property developer Crown Group. Tiara enjoyed this new challenge and made her mark in the real estate industry by achieving $865,000 of direct sales within couple of months.

With her passion for international education, she considers herself to be highly privileged to enjoy her current job.



of Agricultural Science

of Vocational Education and Training 

Certificate IV 
in Training and Assessment

Certificate IV 
in Occupational Health and Safety

Certificate III 
in Government

Certificate III 
in Fitness

Kirsty Neaylon - Training Manager, NT/WA/SA

Kirsty Neaylon has been involved in training and education for 15 years in both federal and state government as well as the Vocational Education and Training sector. She holds a Bachelor of Agricultural Science (First Class Honours), along with various other qualifications including the Certificate IV in Training and Assessment and recently completed the Diploma of Education and Training. Prior to joining BCA National in 2013 Kirsty was employed by the Australian Quarantine and Inspection Service as the Training Manager where she played a key role in maintaining the organisations RTO compliance.

Kirsty is passionate about assisting people to achieve relevant workplace knowledge and skills, through quality training programs, to make a difference in their lives and well-being. Kirsty, along with the Darwin team, are committed to providing support to assist students in NT and WA achieve their goals. Kirsty also delivers the Certificate IV in Training and Assessment and is a group fitness instructor, delivering Les Mills programs, in her spare time.


BA Hons 
in Interior Exhibition Design

Brianna Arrigo - Training Coordinator

Brianna has a background in project management and joins us from Melbourne where she worked as a Corporate Interior Design Specialist within the construction industry for 15 years.

Working in a project management capacity, Brianna assisted medium to large sized businesses through office tenancy relocations, along with rebranding and internal change strategies. During this time, she enjoyed working as part of stakeholder groups working together as a team towards a common goal.

Brianna enjoys developing strong professional relationships and decided to pursue a career within the training industry to allow her to work closely with a variety of people as they strive to improve their skill set. Having moved to Darwin in 2014, Brianna has enjoyed immersing herself in her new community and working within an organisation providing an important service for the community and students.

As a Training Coordinator, Brianna works with students within the Northern Territory; Darwin, Katherine and Alice Springs, who are enrolled in our community services and education support programs.


Certificate III in Business

Certificate IV in Training and Assessment

Certificate IV in Leadership and Management

Neda Aleksic - Training Coordinator

Neda Aleksic originally joined our Darwin team as a Trainee Training Officer. She completed her traineeship with BCA National studying a Certificate III in Business in November 2015. In 2015, Neda also completed a Certificate IV in Training and Assessment, and thanks to both her qualifications is now working in the more advanced role of Training Coordinator.

Neda believes her training and work experience with BCA National has given her the confidence and knowledge to contribute as part of a team and take an active role in the day-to-day operations of the company. She is now undertaking the Certificate IV in Leadership and Management and looking after the Northern Territory International Students, as well as domestic.

Neda has recently won the 2016 Northern Territory Trainee of the Year award and believes that she can support the students to a great extent as she wants her students to know that she has been in their position and can give them an insight in achieving their goals.